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DoubleTree by Hilton Almaty

DoubleTree by Hilton Almaty Review: Everything You Need to Know

DoubleTree by Hilton Almaty Is This the Best Place to Stay in Almaty (KZ)?

a tall white building with lights in front of it at DoubleTree by Hilton Almaty in Almatya hotel room with two beds and a chair at DoubleTree by Hilton Almaty in Almatya bathroom with a sink and a shower at DoubleTree by Hilton Almaty in Almatya swimming pool in a hotel lobby with blue lighting at DoubleTree by Hilton Almaty in Almatya buffet line with many different types of food at DoubleTree by Hilton Almaty in Almatya gym with rows of treadmills and machines at DoubleTree by Hilton Almaty in Almaty

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Situated in Almaty, just 1.1 km from Almaty Central Stadium, DoubleTree by Hilton Almaty offers a range of amenities including a fitness center, complimentary private parking, an on-site restaurant, and a bar. The property boasts features such as room service and a 24-hour front desk, alongside free WiFi available throughout the premises. Guests can indulge in the spa and wellness center, which includes an indoor pool, sauna, hot tub, and hammam.

In every room at the hotel, there is a desk provided for convenience. All accommodations are equipped with air conditioning, a safety deposit box, and a flat-screen TV.

Guests can enjoy a buffet breakfast each morning at DoubleTree by Hilton Almaty.

The Kasteev State Museum of Arts is located 1.5 km away from the hotel, while the Abay Opera House is 2.5 km distant. The closest airport is Almaty International Airport, situated 18 km from DoubleTree by Hilton Almaty.

Couples especially appreciate the location — they scored it 8.7 for a trip designed for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds

Facilities of DoubleTree by Hilton Almaty
Great facilities! Review score, 8.5

Most popular facilities

  • Indoor swimming pool

  • Free WiFi

  • Family rooms

  • Spa and wellness centre

  • Free parking

  • Fitness centre

  • Non-smoking rooms

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Free toiletries

  • Bathrobe

  • Hairdryer

Bedroom

  • Alarm clock

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Radio

  • Telephone

  • TV

Food & Drink

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Breakfast in the room

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided

  • Lockers

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Heating

  • Laptop safe

  • Soundproof rooms

  • Lift

  • Family rooms

  • Barber/beauty shop

  • Ironing facilities

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Accessibility

  • Wheelchair accessible

Indoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Heated pool

  • Pool/beach towels

  • Sun loungers or beach chairs

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness

  • Full body massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Hair styling

  • Hair colouring

  • Hair cut

  • Pedicure

  • Manicure

  • Hair treatments

  • Make up services

  • Waxing services

  • Facial treatments

  • Beauty Services

  • Hammam

  • Hot tub/Jacuzzi

  • Massage

    Additional charge

  • Spa and wellness centre

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Russian

House rules
DoubleTree by Hilton Almaty takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of KZT 50,000 is required on arrival. That’s about ₪ 399. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

KZT 20,000 per child, per night

Cot upon request

Free

3+ years
Extra bed upon request

KZT 20,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
Check-in is only possible for guests aged between 18 and 18

Pets
Pets are not allowed.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

Important Details
Essential information for guests staying at this location

Guests must present a photo ID and a credit card during check-in. Please be aware that all Special Requests are contingent on availability and may incur additional fees.

Individuals under 18 years of age may only check in accompanied by a parent or legal guardian.

A damage deposit of KZT 50,000 is necessary upon arrival. This amount will be charged to your credit card and will be refunded at check-out. Your deposit will be returned in full via credit card, pending an inspection of the property.

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