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Best Western Hotel du Mucem

Best Western Hotel du Mucem Review: Everything You Need to Know

Best Western Hotel du Mucem Is This the Best Place to Stay in Marseille (FR)?

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This hotel is located 450 metres from the les Terrasses du Port shopping center, 900 metres from MuCEM (Musée des Civilisations de l’Europe et de la Méditerranée), and just a 15-minute stroll from the old port, situated across from the docks with ferries heading to Corsica. Guests can enjoy complimentary Wi-Fi throughout the hotel or discover the city easily from Joliette Metro Station, which is 300 metres away.

The accommodations at Best Western Hotel du Mucem feature a modern design and come equipped with free toiletries in the stylish en suite bathroom. Each room is air-conditioned and includes an iPod docking station as well as an LCD TV.

Every morning, the hotel offers a buffet breakfast in the designated breakfast room. Guests also have the option to request breakfast delivery to their rooms.

Additional amenities at this hotel include a 24-hour reception, luggage storage, and newspapers. A vending machine stocked with snacks and cold drinks is available at the reception around the clock. The renowned Canebière can be reached with a 15-minute walk, and Saint-Charles Train Station is located 2 km from the hotel.

Couples have a strong preference for the location, giving it an impressive rating of 8.8 for a getaway designed for two.

Room type
Number of guests
 
1 double bed
1 extra-large double bed
or
2 single beds
1 single bed
1 double bed
2 single beds
and
1 extra-large double bed
1 single bed

Facilities of Best Western Hotel du Mucem
Great facilities! Review score, 8

Most popular facilities

  • Parking

  • Free WiFi

  • Non-smoking rooms

  • Facilities for disabled guests

  • 24-hour front desk

  • Room service

  • Lift

  • Heating

  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

Bedroom

  • Wardrobe or closet

  • Alarm clock

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may be applicable.
Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Fruits

  • Snack bar

  • Breakfast in the room

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 30 per day.
    Transport

    • Public transport tickets

      Additional charge

    Reception services

    • Concierge service

    • Luggage storage

    • Express check-in/check-out

    • 24-hour front desk

    Cleaning services

    • Daily housekeeping

    • Dry cleaning

      Additional charge

    Business facilities

    • Fax/photocopying

    Safety & security

    • Fire extinguishers

    • CCTV in common areas

    • Smoke alarms

    • Security alarm

    • Key card access

    • 24-hour security

    • Safety deposit box

    General

    • Vending machine (snacks)

    • Vending machine (drinks)

    • Air conditioning

    • Non-smoking throughout

    • Wake-up service

    • Hardwood or parquet floors

    • Heating

    • Soundproof rooms

    • Lift

    • Facilities for disabled guests

    • Non-smoking rooms

    • Wake up service/Alarm clock

    • Room service

    Accessibility

    • Lower bathroom sink

    • Toilet with grab rails

    • Wheelchair accessible

    • Upper floors accessible by elevator

    Languages spoken

    • English

    • French

    House rules
    Best Western Hotel du Mucem takes special requests – add in the next step!

    Check-in
    From 15:00 to 00:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.

    Check-out
    Until 12:00

    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

    Refundable damage deposit
    A damage deposit of € 100 is required. The property charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 3 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 – 2 years
    Cot upon request

    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18

    Pets
    Pets are allowed on request. Charges may be applicable.

    Groups
    When booking more than 3 rooms, different policies and additional supplements may apply.

    Cards accepted at this hotel
    American ExpressVisaMastercard Cash is not accepted

    Important Information
    Essential details for guests at this property

    Guests can purchase MuCEM tickets directly at the front desk.

    Please be aware that booking more than 5 rooms may involve different policies and extra charges. It’s advisable to contact the property directly for more details.

    Dogs are permitted, with a maximum weight of 5kg.

    Guests must provide a photo ID and credit card upon check-in. Please keep in mind that all Special Requests are subject to availability and may incur additional fees.

    Kindly notify Best Western Hotel du Mucem in advance of your expected arrival time. You can utilize the Special Requests section during booking or reach out to the property directly using the contact information provided in your confirmation.

    In response to the ongoing Coronavirus (COVID-19) situation, enhanced safety and sanitation protocols are currently in place at this property.

    Due to Coronavirus (COVID-19), food and beverage services at this property may be restricted or unavailable.

    This property is implementing measures to ensure the safety of both guests and staff in response to Coronavirus (COVID-19). As a result, certain services and amenities may be limited or unavailable.

    In light of Coronavirus (COVID-19), this property has adjusted its reception and service hours.

    A security deposit of €100 is required. This amount will be charged prior to your arrival and will be collected via credit card. You should receive a full refund during checkout, provided the property passes inspection.

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