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Hotel Ambra

Hotel Ambra Review: Everything You Need to Know

Hotel Ambra Is This the Best Place to Stay in Playa del Carmen (MX)?

a swimming pool with chairs and an umbrella at Hotel Ambra in Playa del Carmena living room with a large painting on the wall at Hotel Ambra in Playa del Carmena bedroom with a large bed with a blue wall at Hotel Ambra in Playa del Carmena living room with a blue couch and a world map on the wall at Hotel Ambra in Playa del Carmena pool in the middle of a building with chairs at Hotel Ambra in Playa del Carmena hotel room with two beds and a television at Hotel Ambra in Playa del Carmena hotel room with a bed and a flat screen tv at Hotel Ambra in Playa del Carmen

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Hotel Ambra boasts an outdoor swimming pool, a lush garden, and a communal lounge and terrace in Playa del Carmen. This 3-star hotel features a 24-hour front desk, concierge services, and complimentary WiFi. The establishment also provides a tour desk and luggage storage for guests.

In each room at the hotel, you will find a desk, a flat-screen TV, a private bathroom, along with bed linens and towels. Select rooms offer a kitchenette complete with a refrigerator and a microwave. All accommodations at Hotel Ambra include air conditioning and a wardrobe.

The property is located 2.8 km from Playa del Carmen Beach, while the Playa del Carmen Maritime Terminal is just 2.9 km away. The closest airport is Cozumel International Airport, situated 32 km from Hotel Ambra.

Couples especially appreciate the location, giving it a rating of 8.4 for a getaway designed for two.

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed

Facilities of Hotel Ambra
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Non-smoking rooms

  • 24-hour front desk

  • Terrace

  • Air conditioning

  • Daily housekeeping

  • Garden

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area

  • Outdoor furniture

  • Sun terrace

  • Terrace

  • Garden

Room Amenities

  • Socket near the bed

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)

  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services

  • Daily housekeeping

  • Shared lounge/TV area

  • Concierge service

  • Luggage storage

  • Wake-up service

  • Tour desk

  • Car hire

  • Wake up service/Alarm clock

  • 24-hour front desk

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

General

  • Designated smoking area

  • Air conditioning

  • Mosquito net

  • Tile/marble floor

  • Private entrance

  • Lift

  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool

Free!

  • Open all year

  • All ages welcome

  • Plunge pool

  • Sun loungers or beach chairs

  • Sun umbrellas

Wellness

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Public Bath

Languages spoken

  • English

  • Spanish

House rules
Hotel Ambra takes special requests – add in the next step!

Check-in
From 15:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 04:00 to 12:30

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Groups
When booking more than 3 rooms, different policies and additional supplements may apply.

Accepted payment methods
VisaMastercardCash

The essential details
Important information for guests staying at this property

If you are booking 3 or more rooms or staying for 3 nights or more, different policies and added charges may apply.

Please be aware that check-out outside the specified time can be arranged upon request. However, the property cannot guarantee room availability after 6:00 PM if the guest does not confirm their arrival time in advance.

Kindly notify Hotel Ambra ahead of your expected arrival time. You can use the Special Requests section when making your reservation, or contact the property directly using the contact information provided in your confirmation email.

If you depart early, the property will impose a charge for the full duration of your stay.

Parking is dependent on availability due to a limited number of spaces.

The property is situated in a lively area, and guests may encounter noise.

In response to the Coronavirus (COVID-19) situation, this property has implemented additional safety and sanitation protocols.

Food and beverage services at this property may be restricted or unavailable due to the impact of Coronavirus (COVID-19).

This property is taking necessary measures to ensure the safety of guests and staff due to Coronavirus (COVID-19). Certain amenities and services may be limited or inaccessible as a result.

In line with government recommendations to reduce the transmission of Coronavirus (COVID-19), this property may ask for further documentation from guests to confirm identity, travel itinerary, and other pertinent information during periods when such guidelines are in effect.

Spa and fitness facilities at this property are not available due to the ongoing concerns related to Coronavirus (COVID-19).

Before booking, please verify that your stay aligns with the local government regulations of the destination, including but not limited to the purpose of travel and maximum permitted group sizes, especially due to the impact of Coronavirus (COVID-19).

Additionally, wearing a face mask is mandatory in all common indoor spaces due to Coronavirus (COVID-19).

Please note that staying at this property for quarantine purposes related to Coronavirus (COVID-19) is not permitted.

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