Sultan Plaza hotel

Sultan Plaza hotel Review: Everything You Need to Know

Sultan Plaza hotel Is This the Best Place to Stay in Qyzylorda (KZ)?

Gallery image of Sultan Plaza hotel in Qyzylordaa bedroom with a bed and two chairs and two lamps at Sultan Plaza hotel in Qyzylordaa large swimming pool in a hotel room at Sultan Plaza hotel in QyzylordaGallery image of Sultan Plaza hotel in QyzylordaGallery image of Sultan Plaza hotel in QyzylordaGallery image of Sultan Plaza hotel in Qyzylordaa group of people standing in front of a building at Sultan Plaza hotel in Qyzylorda

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Located in Qyzylorda, Sultan Plaza Hotel offers luxurious 5-star accommodations complete with a terrace and bar. The property includes a restaurant, a fitness centre, an indoor pool, and a hot tub. Guests can benefit from a 24-hour front desk, airport transfers, room service, and complimentary WiFi throughout the premises.

The hotel provides air-conditioned rooms equipped with a desk, kettle, fridge, minibar, safety deposit box, flat-screen TV, and a private bathroom featuring a shower. Each room also includes a wardrobe.

Every morning, guests can enjoy a buffet breakfast at Sultan Plaza Hotel.

The closest airport is Kzyl-Orda Airport, located 21 km away from the hotel.

Couples especially appreciate the location — it received a rating of 8.9 for trips involving two people.

Room type
Number of guests
 
1 double bed
2 single beds
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
1 extra-large double bed

Facilities of Sultan Plaza hotel

Most popular facilities
  • 2 swimming pools

  • Airport shuttle

  • Free WiFi

  • Non-smoking rooms

  • Spa and wellness centre

  • Fitness centre

  • 2 restaurants

  • Room service

  • Bar

  • Breakfast

Bathroom
  • Toilet paper

  • Towels

  • Towels/sheets (extra fee)

  • Bath or shower

  • Slippers

  • Shared toilet

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

  • Shower

Bedroom
  • Wardrobe or closet

  • Dressing room

View
  • City view

  • View

Outdoors
  • Terrace

Kitchen
  • Dining table

  • Electric kettle

  • Refrigerator

Room Amenities
  • Socket near the bed

  • Clothes rack

Activities
  • Live music/performance

Living Area
  • Desk

Media & Technology
  • Flat-screen TV

  • Cable channels

  • Telephone

  • TV

Food & Drink
  • Coffee house on site

  • Kid meals

    Additional charge

  • Breakfast in the room

  • Bar

  • Minibar

  • Restaurant

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking

Reception services
  • Invoice provided

  • Private check-in/check-out

  • Luggage storage

  • 24-hour front desk

Cleaning services
  • Daily housekeeping

  • Ironing service

    Additional charge

  • Laundry

    Additional charge

Business facilities
  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • 24-hour security

  • Safety deposit box

General
  • Shuttle service

    Additional charge

  • Grocery deliveries

  • Air conditioning

  • Non-smoking throughout

  • Executive lounge access

  • Wake-up service

  • Heating

  • Soundproofing

  • Private entrance

  • Car hire

  • Carpeted

  • Soundproof rooms

  • Lift

  • Fan

  • Ironing facilities

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility
  • Entire unit wheelchair accessible

  • Upper floors accessible by stairs only

  • Upper floors accessible by elevator

2 swimming pools
Pool 1 – indoorFree!
  • Seasonal

  • All ages welcome

  • Plunge pool

  • Pool/beach towels

Pool 2 – indoorFree!
  • Open all year

  • Pool/beach towels

  • Pool bar

Wellness
  • Fitness/spa locker rooms

  • Hot tub/Jacuzzi

  • Massage

    Additional charge

  • Spa and wellness centre

  • Fitness centre

Languages spoken
  • English

  • Russian

House rules
Sultan Plaza hotel takes special requests – add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
From 00:00 to 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Cot upon request

Free

4+ years
Extra bed upon request

KZT 15,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 5 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardMaestroCash

Important Details
Essential information for visitors at this location

Guests must present a photo ID and credit card during check-in. Please be aware that all Special Requests are contingent on availability and additional fees may be incurred.

Kindly notify Sultan Plaza hotel ahead of your expected arrival time. You can utilize the Special Requests section while booking, or get in touch with the property directly using the contact information provided in your confirmation email.

In light of Coronavirus (COVID-19), this property is implementing measures to safeguard the health of both guests and staff. Certain amenities and services might be limited or unavailable as a result.

Spa and fitness facilities at this location are not available due to Coronavirus (COVID-19).

In accordance with Coronavirus (COVID-19) guidelines, this property is following stringent physical distancing protocols.

In regard to Coronavirus (COVID-19), please make sure you are reserving this property in compliance with local government regulations of your destination, which may include the purpose of your travel and the permitted group size.

In line with Coronavirus (COVID-19) precautions, wearing a face mask is required in all indoor common areas.

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