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Sheraton Surabaya Hotel & Towers

Sheraton Surabaya Hotel & Towers Review: Everything You Need to Know

Sheraton Surabaya Hotel & Towers Is This the Best Place to Stay in Surabaya (ID)?

a lobby with two desks and a painting on the wall at Sheraton Surabaya Hotel & Towers in Surabayaa bathroom with a toilet and a sink and a shower at Sheraton Surabaya Hotel & Towers in Surabayaa living room with a couch and a table at Sheraton Surabaya Hotel & Towers in Surabayaa bathroom with a toilet and a glass shower at Sheraton Surabaya Hotel & Towers in Surabayaa view of a city with tall buildings at Sheraton Surabaya Hotel & Towers in Surabayaa large lobby with a spiral staircase and a large ball at Sheraton Surabaya Hotel & Towers in Surabayaa building with a sign that reads sheraton at Sheraton Surabaya Hotel & Towers in Surabaya

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Located in the heart of the city, the eco-conscious Sheraton Surabaya Hotel & Towers provides stylish and spacious air-conditioned accommodations. This establishment features an outdoor swimming pool, four dining options, and complimentary Wi-Fi throughout the premises.

Elegantly decorated, all rooms are adorned with calming warm tones and illumination. Each well-equipped room includes a living space, a flat-screen satellite television, and a minibar. The en suite bathroom is fitted with a bathtub, a shower, and complimentary toiletries.

Lung Yuan Chinese Restaurant offers authentic Cantonese cuisine, while Kafe Bromo serves an international buffet.

Indulge in a treatment at the Massage Room or within the comfort of your room. You can also stay active at the tennis court or the fitness center. Airport transportation and car rentals can be coordinated at the tour desk for an additional fee.

Sheraton Surabaya Hotel & Towers is seamlessly linked to Tunjungan Plaza Shopping Mall and is situated 5 km from Surabaya Zoo. Juanda International Airport is a 45-minute drive from the hotel.

Couples especially favor the location — it received a rating of 9.4 for a trip meant for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 extra-large double beds
2 single beds
and
2 large double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed

Facilities of Sheraton Surabaya Hotel & Towers
Great facilities! Review score, 8.8

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Airport shuttle

  • Family rooms

  • Private parking

  • Non-smoking rooms

  • Fitness centre

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Wardrobe or closet

  • Alarm clock

View

  • City view

Outdoors

  • Terrace

  • Garden

Kitchen

  • Cleaning products

  • Electric kettle

Room Amenities

  • Socket near the bed

  • Clothes rack

Activities

  • Bicycle rental

  • Live sport events (broadcast)

  • Live music/performance

  • Happy hour

    Additional charge

  • Tennis equipment

  • Water sport facilities on site

  • Tennis court

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs Rp 50,000 per stay.

  • Valet parking

  • Parking garage

Reception services

  • Lockers

  • Private check-in/check-out

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Baby safety gates

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Wake-up service

  • Car hire

  • Packed lunches

  • Carpeted

  • Soundproof rooms

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Upper floors accessible by elevator

2 swimming pools
Pool 1 – outdoorFree!

  • Pool/beach towels

  • Sun loungers or beach chairs

Pool 2 – outdoorFree!

  • Open all year

  • All ages welcome

Wellness

  • Kids' pool

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness

  • Spa/wellness packages

  • Foot bath

  • Spa lounge/relaxation area

  • Steam room

  • Sun loungers or beach chairs

  • Hot spring bath

  • Hot tub/Jacuzzi

    Additional charge

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

    Additional charge

  • Sauna

Languages spoken

  • English

  • Indonesian

House rules
Sheraton Surabaya Hotel & Towers takes special requests – add in the next step!

Check-in
From 15:00

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

Rp 786,500 per child, per night

Cot upon request

Free

3+ years
Extra bed upon request

Rp 786,500 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardJCBCash

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