Posted inHotels

Kempinski Hotel Cancun

Kempinski Hotel Cancun Review: Everything You Need to Know

Kempinski Hotel Cancun Is This the Best Place to Stay in Cancún (MX)?

an aerial view of the resort and the beach at Kempinski Hotel Cancun in Cancúna hotel room with a bed and a desk with a television at Kempinski Hotel Cancun in Cancúna bathroom with two sinks and a tub and a shower at Kempinski Hotel Cancun in Cancúnan aerial view of a resort with a pool and the ocean at Kempinski Hotel Cancun in Cancúnan aerial view of a resort pool with chairs and umbrellas at Kempinski Hotel Cancun in Cancúnan overhead view of a pool at a resort at Kempinski Hotel Cancun in Cancúnan aerial view of a resort on the beach at Kempinski Hotel Cancun in Cancún

Book Now

Overlooking the beautiful beachfront, Kempinski Hotel Cancun provides luxurious 5-star accommodations in Cancún, featuring complimentary bicycles, an outdoor swimming pool, and a fitness center. With an on-site restaurant, the property also boasts a scenic garden, along with a sauna and a hot tub. Guests can enjoy convenient services such as room service, a 24-hour front desk, and currency exchange.

Each room at the resort comes equipped with a balcony. All units at Kempinski Hotel Cancun are fitted with air conditioning and a work desk.

Daily breakfast options include both buffet and à la carte selections offered at the property.

Kempinski Hotel Cancun features a terrace for guests to unwind. Tennis enthusiasts can indulge in matches at the resort, and car rental services are available on-site.

Notable attractions in the vicinity of Kempinski Hotel Cancun include Playa Ballenas, Playa Marlin, and San Miguelito Beach. The closest airport is Cancún International Airport, located 16 km from the property.

Couples especially appreciate the location, giving it a rating of 9.6 for a trip for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 large double bed
1 extra-large double bed

Resort facilities of Kempinski Hotel Cancun
Great facilities! Review score, 9.2

Most popular facilities

  • 2 swimming pools

  • Free WiFi

  • Beachfront

  • Private parking

  • 6 restaurants

  • Spa and wellness centre

  • Tea/coffee maker in all rooms

  • Bar

  • Private beach area

  • Breakfast

Bathroom

  • Bath

Outdoors

  • Outdoor furniture

  • Beachfront

  • Sun terrace

  • Private beach area

  • Balcony

  • Terrace

  • Garden

Activities

  • Bicycle rental

  • Live music/performance

  • Cooking class

    Additional charge

  • Tour or class about local culture

    Additional charge

  • Temporary art galleries

  • Beach

  • Tennis equipment

  • Kids' club

    Additional charge

  • Children's playground

  • Golf course (within 3 km)

    Additional charge

  • Tennis court

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs US$20 per day.

  • Valet parking

Reception services

  • Invoice provided

  • Lockers

  • Private check-in/check-out

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Tour desk

  • Currency exchange

  • Express check-in/check-out

    Additional charge

  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

    Additional charge

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Minimarket on site

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Heating

  • Car hire

  • Lift

  • Barber/beauty shop

  • Facilities for disabled guests

  • Non-smoking rooms

  • Room service

Accessibility

  • Toilet with grab rails

  • Wheelchair accessible

2 swimming pools
Pool 1 – outdoorFree!

  • Open all year

  • All ages welcome

  • Pool with view

  • Heated pool

  • Shallow end

  • Pool/beach towels

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 2 – outdoorFree!

  • Open all year

  • All ages welcome

  • Heated pool

  • Shallow end

  • Pool/beach towels

  • Sun loungers or beach chairs

  • Sun umbrellas

Wellness

  • Fitness/spa locker rooms

  • Personal trainer

  • Fitness classes

  • Yoga classes

  • Fitness

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Sun loungers or beach chairs

  • Hot tub/Jacuzzi

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Solarium

  • Fitness centre

  • Sauna

Languages spoken

  • English

  • Spanish

House rules
Kempinski Hotel Cancun takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscover Cash is not accepted

The fine print
Essential information for guests at this property

The resort fee covers the following:

-Welcoming Mexican drink

-High-speed premium WiFi access in guest rooms and common areas

-Daily shuttle service to La Isla Shopping Village

-Access to tennis courts and rackets (1 hour)

-Children’s beach toys

-Heart of House experience complete with drinks and canapés

-Valet parking for overnight stays

-Farewell gift

Guests must present a photo ID and credit card at check-in. Please note that all Special Requests depend on availability and may incur additional charges.

In accordance with COVID-19 guidelines, wearing a face mask is obligatory in all indoor communal areas.

Book Kempinski Hotel Cancun NowReview Kempinski Hotel Cancun on Rest Reserve