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The Royal Sands Resort & Spa

The Royal Sands Resort & Spa Review: Everything You Need to Know

The Royal Sands Resort & Spa Is This the Best Place to Stay in Cancún (MX)?

an aerial view of a resort with a beach at The Royal Sands Resort & Spa in CancúnGallery image of The Royal Sands Resort & Spa in Cancúnan aerial view of a resort with a swimming pool at The Royal Sands Resort & Spa in CancúnGallery image of The Royal Sands Resort & Spa in CancúnGallery image of The Royal Sands Resort & Spa in CancúnGallery image of The Royal Sands Resort & Spa in Cancúntwo young children sitting in chairs on the beach at The Royal Sands Resort & Spa in Cancún

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The Royal Sands & Spa hotel, located in the heart of Cancun, is adjacent to the Kukulcan Plaza Shopping Centre. It features outdoor swimming pools, a fitness center, a spa, and tennis courts. Every room includes complimentary Wi-Fi and a balcony showcasing sea views.

Contemporary, air-conditioned rooms and suites are equipped with a TV and DVD player. Each private bathroom is supplied with a hairdryer. Suites also come with a fully-equipped kitchen that includes a refrigerator, microwave, and coffee maker.

Guests can enjoy pasta, steaks, and seafood at the La Veranda restaurant, while Hacienda Sisal restaurant focuses on authentic Mexican cuisine. There is also a snack bar and a sports bar available. A diverse entertainment program is provided, and Cancun’s vibrant nightlife district is just a 10-minute drive away.

The property offers free parking, and car rental services can be arranged at the tour desk. An airport shuttle service is available for an additional fee, with Cancun Airport just a 20-minute drive from the hotel.

Pairs especially appreciate the location, giving it a score of 9.1 for a getaway for two.

Room type
Number of guests
 
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
2 sofa beds
2 double beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
2 double beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
2 sofa beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
2 sofa beds
Bedroom :
1 extra-large double bed
Living room:
2 sofa beds

Resort facilities of The Royal Sands Resort & Spa
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Airport shuttle

  • Free parking

  • Family rooms

  • 3 restaurants

  • Tea/coffee maker in all rooms

  • Bar

  • Private beach area

Bathroom

  • Toilet paper

  • Towels

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Bath

  • Shower

Bedroom

  • Wardrobe or closet

  • Alarm clock

View

  • View

Outdoors

  • Sun terrace

  • Private beach area

  • Balcony

  • Terrace

  • Garden

Kitchen

  • Coffee machine

  • Microwave

Activities

  • Bicycle rental

  • Beach

  • Tennis equipment

  • Kids' club

  • Water sport facilities on site

  • Entertainment staff

  • Children's playground

  • Games room

  • Golf course (within 3 km)

  • Tennis court

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Snack bar

  • Bar

  • Restaurant

  • Tea/Coffee maker

Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services

    • Concierge service

    • ATM/cash machine on site

    • Luggage storage

    • Tour desk

    • Currency exchange

    • 24-hour front desk

    Entertainment and family services

    • Board games/puzzles

    • Babysitting/child services

    Cleaning services

    • Laundry

    Safety & security

    • Safety deposit box

    General

    • Minimarket on site

    • Air conditioning

    • Tile/marble floor

    • Car hire

    • Laptop safe

    • Lift

    • Fan

    • Family rooms

    • Ironing facilities

    • Airport shuttle

      Additional charge

    • Non-smoking rooms

    • Iron

    • Room service

    Outdoor swimming pool

    • Open all year

    Wellness

    • Yoga classes

    • Fitness

    • Full body massage

    • Foot massage

    • Neck massage

    • Back massage

    • Spa/wellness packages

    • Spa lounge/relaxation area

    • Body wrap

    • Body treatments

    • Facial treatments

    • Beauty Services

    • Sun umbrellas

    • Sun loungers or beach chairs

    • Hot tub/Jacuzzi

    • Massage

      Additional charge

    • Spa and wellness centre

    • Fitness centre

    • Sauna

    Languages spoken

    • English

    • Spanish

    House rules
    The Royal Sands Resort & Spa takes special requests – add in the next step!

    Check-in
    From 16:00
    Guests are required to show a photo identification and credit card upon check-in

    Check-out
    Until 11:00

    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

    Refundable damage deposit
    A damage deposit of US$300 is required on arrival. That’s about € 274. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 25

    Pets
    Pets are not allowed.

    Cards accepted at this property
    American ExpressVisaMastercard Cash is not accepted

    Important Details
    Essential information for guests at this location

    All bookings will incur an environmental tax of MX $57.74. Prices are stated in Mexican pesos and are charged per night, payable directly at the hotel’s front desk at the time of check-out.

    Please be aware that guests who stay on a Saturday night may need to switch rooms. While the hotel will strive to minimize this situation, if it occurs, management will collaborate directly with guests to facilitate a smooth transition.

    At least one guest registered in each suite must be over 25 years old and will be responsible for the other occupants of the suite.

    Your reservation fee will appear on your credit card statement as RoyalRes 8887214451. If you have any queries regarding this charge, please do not hesitate to reach out to us.

    The name on the credit card used for payment must match that of one of the guests listed on the reservation. Please be advised that you will need to present the same credit card along with an official identification upon check-in.

    Guests must provide a photo ID and credit card at check-in. Please be informed that all Special Requests are based on availability and may incur additional charges.

    A security deposit of US$300 is required at check-in. This will be processed via credit card and is refundable at check-out, pending an inspection of the property.

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