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Hotel Los Itzaes by 5th av

Hotel Los Itzaes by 5th av Review: Everything You Need to Know

Hotel Los Itzaes by 5th av Is This the Best Place to Stay in Playa del Carmen (MX)?

a bedroom with a bed and a table and a couch at Hotel Los Itzaes by 5th av in Playa del CarmenGallery image of Hotel Los Itzaes by 5th av in Playa del Carmena bathroom with two sinks and a large mirror at Hotel Los Itzaes by 5th av in Playa del Carmena restaurant with tables and chairs in a room at Hotel Los Itzaes by 5th av in Playa del CarmenGallery image of Hotel Los Itzaes by 5th av in Playa del Carmena swimming pool with lounge chairs and a red umbrella at Hotel Los Itzaes by 5th av in Playa del CarmenGallery image of Hotel Los Itzaes by 5th av in Playa del Carmen

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Nestled in the heart of Playa del Carmen, Hotel Los Itzaes by 5th Ave is only a 3-minute stroll from the beach and a brief 15-minute journey to the Cozumel ferry terminal. Amenities include an inviting outdoor pool, a sun terrace, and a tranquil indoor garden.

The air-conditioned accommodations at Los Itzaes Hotel offer complimentary Wi-Fi and cable television. Each room comes with a private balcony and a workspace.

Merely one block away from Los Itzaes Hotel Playa del Carmen, guests can explore the vibrant shops, dining options, and lively nightlife along 5th Avenue. Xcaret Eco Theme Park is just a 15-minute drive away, while Cancún is located approximately 40 minutes from the hotel.

Couples especially appreciate the location — they gave it a score of 9.4 for a getaway for two.

Room type
Number of guests
 
1 extra-large double bed
2 double beds
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed

Facilities of Hotel Los Itzaes by 5th av
Great facilities! Review score, 8.7

Most popular facilities

  • Outdoor swimming pool

  • Free WiFi

  • Parking

  • Airport shuttle

  • Non-smoking rooms

  • 24-hour front desk

  • Terrace

  • Air conditioning

  • Daily housekeeping

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture

  • Sun terrace

  • Balcony

  • Terrace

  • Garden

Kitchen

  • Dining table

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may be applicable.
Activities

  • Bicycle rental

    Additional charge

  • Beach

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Telephone

  • TV

Food & Drink

  • Coffee house on site

  • Fruits

  • Snack bar

  • Minibar

Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs US$15 per day.
    Reception services

    • Invoice provided

    • Concierge service

    • Luggage storage

    • Tour desk

    • Currency exchange

    • Express check-in/check-out

    • 24-hour front desk

    Cleaning services

    • Daily housekeeping

    • Trouser press

    • Dry cleaning

      Additional charge

    • Laundry

      Additional charge

    Business facilities

    • Business centre

      Additional charge

    • Meeting/banquet facilities

      Additional charge

    Safety & security

    • Fire extinguishers

    • CCTV in common areas

    • Smoke alarms

    • 24-hour security

    • Safety deposit box

    General

    • Shuttle service

      Additional charge

    • Air conditioning

    • Non-smoking throughout

    • Wake-up service

    • Tile/marble floor

    • Car hire

    • Fan

    • Ironing facilities

    • Airport shuttle

      Additional charge

    • Non-smoking rooms

    • Iron

    • Wake up service/Alarm clock

    Accessibility

    • Upper floors accessible by stairs only

    Outdoor swimming pool

    • Open all year

    • Shallow end

    • Pool/beach towels

    • Sun loungers or beach chairs

    Wellness

    • Sun loungers or beach chairs

    • Public Bath

    • Open-air bath

    • Solarium

    Languages spoken

    • English

    • Spanish

    • French

    House rules
    Hotel Los Itzaes by 5th av takes special requests – add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.

    Check-out
    Until 12:00

    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

    Refundable damage deposit
    A damage deposit of US$100 is required on arrival. That’s about ₪ 379. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0+ years
    Extra bed upon request

    US$20 per person, per night

    Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no cots available at this property.

    All extra beds are subject to availability.

    No age restriction
    There is no age requirement for check-in

    Pets
    Pets are allowed on request. Charges may be applicable.

    Accepted payment methods
    American ExpressVisaMastercardCash

    The essential details
    Important information for guests at this establishment

    For reservations of 4 rooms or more, when opting for the free cancellation rate, guests can cancel up to 15 days prior to the check-in date. A cancellation made on the 14th day prior will result in a fee equivalent to 2 nights per room.

    Upon check-in, guests must present a photo ID and a credit card. Please be aware that all Special Requests are subject to availability and may incur additional charges.

    Guests are kindly asked to notify Hotel Los Itzaes by 5th Ave in advance regarding their expected arrival time. You can utilize the Special Requests box when making your reservation or directly get in touch with the property using the contact information provided in your confirmation email.

    In light of Coronavirus (COVID-19), enhanced safety and sanitation protocols are currently implemented at this property.

    Food and beverage services at this establishment may be restricted or unavailable due to the effects of Coronavirus (COVID-19).

    A damage deposit of US$100 is necessary upon arrival. This will be accepted as a cash payment and is expected to be refunded at check-out, assuming there are no discrepancies following the property’s inspection.

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