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Hotel Lunata – 5th Avenue

Hotel Lunata – 5th Avenue Review: Everything You Need to Know

Hotel Lunata – 5th Avenue Is This the Best Place to Stay in Playa del Carmen (MX)?

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Conveniently situated in the heart of Playa del Carmen, Hotel Lunata – 5th Avenue offers air-conditioned accommodations, a lush garden, complimentary WiFi, and a welcoming terrace. This 3-star establishment provides concierge services and has a dedicated tour desk. Guests can also take advantage of airport transfer services, with car rental options available on-site.

In each room at the hotel, you’ll find a desk, a flat-screen TV, a private bathroom, bed linens, and towels. All rooms are equipped with a safety deposit box, while some select rooms feature a patio, and others provide views of the city. Guest accommodations are also furnished with a wardrobe.

Nearby attractions include Playa del Carmen Beach, Playacar Beach, and the ADO International Bus Station, all just a short distance from Hotel Lunata – 5th Avenue. The closest airport is Cozumel International Airport, located 35 km away from the property.

Couples especially appreciate the location — it received a rating of 9.1 for a getaway for two.

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
2 double beds

Facilities of Hotel Lunata – 5th Avenue
Great facilities! Review score, 9.1

Most popular facilities

  • Free WiFi

  • Airport shuttle

  • Family rooms

  • Non-smoking rooms

  • Terrace

  • Air conditioning

  • Daily housekeeping

  • Garden

Bathroom

  • Toilet paper

  • Towels

  • Towels/sheets (extra fee)

  • Private bathroom

  • Toilet

  • Free toiletries

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

  • Alarm clock

View

  • View

Outdoors

  • Picnic area

  • Outdoor furniture

  • Sun terrace

  • Balcony

  • Terrace

  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed

  • Drying rack for clothing

  • Clothes rack

Activities

  • Golf course (within 3 km)

    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • TV

  • Pay-per-view channels

Food & Drink

  • Fruits

    Additional charge

  • Minibar

Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Tour desk

  • Express check-in/check-out

Cleaning services

  • Daily housekeeping

  • Ironing service

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Allergy-free room

  • Mosquito net

  • Wake-up service

  • Tile/marble floor

  • Soundproofing

  • Private entrance

  • Car hire

  • Soundproof rooms

  • Family rooms

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

Accessibility

  • Upper floors accessible by stairs only

Wellness

  • Public Bath

Languages spoken

  • English

  • Spanish

House rules
Hotel Lunata – 5th Avenue takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit
A damage deposit of US$50 is required on arrival. That’s about ₪ 189. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children older than 7 years are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

7+ years
Extra bed upon request

US$10 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
VisaMastercardCash

The important details
Essential information for guests staying at this property

During check-in, guests must present photo identification and a credit card. All special requests are based on availability at the time of check-in. We cannot guarantee special requests and there may be extra charges associated with them.

An environmental fee of $1.50 per room, per night will be collected at check-in.

Guests are required to present valid photo identification and a credit card upon arrival. Please be aware that all special requests are subject to availability, and additional fees may apply.

Please notify Hotel Lunata – 5th Avenue in advance regarding your expected arrival time. You may use the Special Requests box while making your reservation or contact the property directly using the details provided in your confirmation.

In response to the Coronavirus (COVID-19), enhanced safety and sanitation protocols are currently being implemented at this property.

Food and beverage service at this property may be limited or unavailable due to the Coronavirus (COVID-19) pandemic.

A damage deposit of $50 is required upon arrival. This amount will be charged to your credit card and will be refunded in full during check-out, subject to a property inspection.

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