Encantada Tulum

Encantada Tulum Review: Everything You Need to Know

Encantada Tulum Is This the Best Place to Stay in Tulum (MX)?

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Nestled in Tulum, just a short stroll from South Tulum Beach, Encantada Tulum offers lodging complete with complimentary bicycles, free private parking, a lush garden, and a scenic terrace. This 4-star hotel features air-conditioned accommodations equipped with free WiFi, with each room boasting a private bathroom. Guests can take advantage of room service, a 24-hour front desk, and tour organization services.

At this hotel, each room comes with a balcony. Additionally, all rooms are fitted with a safety deposit box, while some rooms offer a patio and select accommodations grant views of the sea. At Encantada Tulum, every room is supplied with bed linens and towels.

Daily breakfast is served, featuring à la carte, continental, and vegetarian selections.

Visitors to the property can partake in a variety of activities in and around Tulum, including cycling.

Encantada Tulum is located 12 km from the Tulum Archeological Site and 5.2 km from the Sian Ka’an Biosphere Reserve.

Couples especially appreciate the location — they gave it a rating of 9.7 for a getaway with two people.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed

Facilities of Encantada Tulum
Great facilities! Review score, 9.5

Most popular facilities
  • Beachfront

  • Free WiFi

  • Free parking

  • Airport shuttle

  • 2 restaurants

  • Spa and wellness centre

  • Non-smoking rooms

  • Bar

  • Private beach area

  • Breakfast

Bathroom
  • Toilet paper

  • Towels

  • Bath or shower

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Shower

Bedroom
  • Linen

  • Wardrobe or closet

View
  • View

Outdoors
  • Outdoor furniture

  • Beachfront

  • Private beach area

  • Balcony

  • Terrace

  • Garden

Room Amenities
  • Socket near the bed

  • Clothes rack

Activities
  • Bicycle rental

  • Beach

  • Snorkelling

    Additional chargeOff-site

  • Diving

    Additional chargeOff-site

  • Cycling

    Off-site

  • Windsurfing

    Additional chargeOff-site

  • Fishing

    Additional chargeOff-site

Living Area
  • Seating Area

Food & Drink
  • Coffee house on site

  • Wine/champagne

    Additional charge

  • Special diet menus (on request)

  • Breakfast in the room

  • Bar

Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage

  • Accessible parking

Reception services
  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Tour desk

  • 24-hour front desk

Entertainment and family services
  • Board games/puzzles

Cleaning services
  • Daily housekeeping

  • Laundry

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Key access

  • 24-hour security

  • Safety deposit box

General
  • Shuttle service

    Additional charge

  • Adult only

  • Air conditioning

  • Non-smoking throughout

  • Mosquito net

  • Hardwood or parquet floors

  • Private entrance

  • Fan

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Wellness
  • Yoga classes

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa facilities

  • Body wrap

  • Body scrub

  • Body treatments

  • Facial treatments

  • Beauty Services

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

Languages spoken
  • English

  • Spanish

House rules
Encantada Tulum takes special requests – add in the next step!

Check-in
From 15:00 to 00:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The vital details
Essential information for visitors at this establishment

Children aged 12 and above are permitted to stay at the establishment. For more information regarding fees for additional children, please reach out to the property directly.

It is important to note that the property cannot accommodate group reservations exceeding 3 rooms.

Zero Waste Certification: Since 2021, we have partnered with EUKARIOTA to enhance waste management within our Tulum locations. Our initiatives have centered around discovering effective solutions for waste handling and achieving substantial reductions. We are pleased to announce that in August 2023, we obtained Zero Waste facility certification, which is an acknowledgment from municipal, state, and federal authorities that validates our proficient waste management practices, awarded to Namron Hospitality, La Valise Tulum, Radhoo, NEST, Encantada, and NÜ. This certification represents just one of the numerous steps we take at Namron Hospitality in our dedication to environmental stewardship.

Upon check-in, guests must present a valid photo ID and a credit card. Please be aware that all special requests are contingent on availability and may incur additional fees.

Guests are requested to notify Encantada Tulum in advance regarding their anticipated arrival time. You may utilize the Special Requests section during the booking process or get in touch with the property directly using the contact information provided in your confirmation.

Guests who are under 18 years old can only check in if accompanied by a parent or legal guardian.

In response to the Coronavirus (COVID-19), enhanced safety and sanitation protocols are currently in place at this property.

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