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Hotel Neo Gajah Mada Pontianak by ASTON

Hotel Neo Gajah Mada Pontianak by ASTON Review: Everything You Need to Know

Hotel Neo Gajah Mada Pontianak by ASTON Is This the Best Place to Stay in Pontianak (ID)?

a tall white building with a sign on top of it at Hotel Neo Gajah Mada Pontianak by ASTON in Pontianaka hotel room with a large bed and a television at Hotel Neo Gajah Mada Pontianak by ASTON in PontianakGallery image of Hotel Neo Gajah Mada Pontianak by ASTON in Pontianaka restaurant with tables and chairs and a bar at Hotel Neo Gajah Mada Pontianak by ASTON in Pontianaka lobby with black leather chairs and a waiting room at Hotel Neo Gajah Mada Pontianak by ASTON in Pontianaka conference room with tables and chairs and a screen at Hotel Neo Gajah Mada Pontianak by ASTON in PontianakGallery image of Hotel Neo Gajah Mada Pontianak by ASTON in Pontianak

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Hotel Neo Gajah Mada Pontianak by ASTON is situated in the heart of Pontianak. This 3-star establishment features complimentary WiFi, a communal lounge, and room service. Guests can enjoy Indonesian cuisine at the on-site restaurant, while also benefiting from free private parking.

The hotel offers air-conditioned accommodations equipped with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV, and a private bathroom fitted with a shower. Each room at Hotel Neo Gajah Mada Pontianak by ASTON is supplied with bed linens and towels.

Fluent in both English and Indonesian, the staff is available 24/7 to assist guests at the reception.

The closest airport is Supadio International, located 16 km from the hotel, which also provides an optional paid airport shuttle service.

Couples especially appreciate the location — they rated it 8.9 for a getaway for two.

Room type
Number of guests
 
2 single beds
or
1 large double bed
1 extra-large double bed

Facilities of Hotel Neo Gajah Mada Pontianak by ASTON

Most popular facilities

  • Airport shuttle

  • Free WiFi

  • Non-smoking rooms

  • Room service

  • Free parking

  • Restaurant

  • Tea/coffee maker in all rooms

  • Breakfast

Bathroom

  • Toilet paper

  • Towels

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Shower

Bedroom

  • Linen

View

  • City view

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Telephone

  • TV

Food & Drink

  • Minibar

  • Restaurant

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking

  • Accessible parking

Reception services

  • Concierge service

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Cleaning services

  • Daily housekeeping

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General

  • Shared lounge/TV area

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Car hire

  • Lift

  • Ironing facilities

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Room service

Accessibility

  • Upper floors accessible by elevator

Languages spoken

  • English

  • Indonesian

House rules
Hotel Neo Gajah Mada Pontianak by ASTON takes special requests – add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18

Pets
Pets are not allowed.

Accepted payment methods
VisaMastercardCash

Important Details
Essential information for visitors at this establishment

Upon check-in, guests must present a valid photo ID and credit card. Please be aware that all Special Requests are dependent on availability and may incur extra charges.

Advance notice of your expected arrival time is required at Hotel Neo Gajah Mada Pontianak by ASTON. You can provide this information in the Special Requests section during booking or contact the property directly using the details given in your confirmation.

A pre-arrival payment via bank transfer is mandatory. The property will reach out to you after your booking to supply the necessary instructions.

In line with government regulations aimed at reducing the spread of the Coronavirus (COVID-19), this property is currently unable to accept guests from specific countries during dates when these guidelines are in place.

In response to the Coronavirus (COVID-19), this property has implemented additional safety and sanitation protocols.

Due to the Coronavirus (COVID-19), food and beverage services at this establishment may be limited or unavailable.

In accordance with government guidelines to reduce the transmission of the Coronavirus (COVID-19), this property is only able to accept reservations from essential workers or permitted travelers during applicable dates. Valid evidence must be presented upon arrival; failure to do so will result in cancellation of your booking.

As a consequence of the Coronavirus (COVID-19), this property has suspended its shuttle services temporarily.

This property is taking measures to ensure the safety of both guests and staff due to the Coronavirus (COVID-19). Consequently, certain services and amenities may be limited or unavailable.

Operation hours for reception and other services have been reduced due to the Coronavirus (COVID-19).

In alignment with government regulations to curtail the spread of the Coronavirus (COVID-19), this property may ask for additional documentation from guests to confirm identity, travel plans, and other pertinent information during applicable dates.

Spa and fitness center amenities at this establishment are not available due to the Coronavirus (COVID-19).

This property follows strict physical distancing measures in response to the Coronavirus (COVID-19).

Please ensure you’re booking this property in accordance with local government guidelines concerning the destination, including but not limited to the purpose of your travel and the maximum permitted group size due to the Coronavirus (COVID-19).

Wearing a face mask is required in all shared indoor spaces due to the Coronavirus (COVID-19).

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