JW Marriott Hotel Medan

JW Marriott Hotel Medan Review: Everything You Need to Know

JW Marriott Hotel Medan Is This the Best Place to Stay in Medan (ID)?

a lobby with a vase with flowers in it at JW Marriott Hotel Medan in Medana hotel room with a bed and large windows at JW Marriott Hotel Medan in Medana bathroom with a tub and a large window at JW Marriott Hotel Medan in Medana patio with tables and umbrellas and a pool at JW Marriott Hotel Medan in Medana restaurant with tables and chairs and a bar at JW Marriott Hotel Medan in Medana living room with a table and a dining room at JW Marriott Hotel Medan in Medana tall building with a sign on top of it at JW Marriott Hotel Medan in Medan

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Located in Medan, with Medan Train Station just under 1 km away, JW Marriott Hotel Medan features concierge services, designated non-smoking rooms, complimentary bikes, free WiFi, and a bar. This luxurious 5-star establishment provides an ATM as well as a business center. The hotel also offers room service, round-the-clock front desk assistance, and currency exchange for guests.

Guests at the hotel will enjoy air-conditioned accommodations equipped with a desk, a kettle, a minibar, a safety deposit box, a flat-screen TV, and a private bathroom featuring a bidet. Each room at JW Marriott Hotel Medan includes bed linen and towels.

On-site, you will find a restaurant that serves a variety of American, Cantonese, and Chinese dishes. Options for vegetarian and halal meals are also available upon request.

The JW Marriott Hotel Medan offers recreational activities, including table tennis, and car hire services.

The Medan Grand Mosque is situated 4.7 km away from the hotel, as is Maimun Palace. The closest airport is Kualanamu International, located 23 km from JW Marriott Hotel Medan, which also provides a paid airport shuttle service.

Couples especially appreciate the location — they gave it a rating of 8.9 for a getaway designed for two.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds

Facilities of JW Marriott Hotel Medan
Great facilities! Review score, 8.6

Most popular facilities
  • Airport shuttle

  • Free WiFi

  • Parking on site

  • Non-smoking rooms

  • 4 restaurants

  • Room service

  • Facilities for disabled guests

  • Bar

Bathroom
  • Toilet paper

  • Towels

  • Bidet

  • Towels/sheets (extra fee)

  • Bath or shower

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Bath

  • Shower

Bedroom
  • Linen

  • Wardrobe or closet

  • Alarm clock

View
  • City view

  • View

Kitchen
  • Electric kettle

Room Amenities
  • Socket near the bed

  • Clothes rack

Activities
  • Bicycle rental

  • Live music/performance

  • Happy hour

    Additional charge

  • Nightclub/DJ

    Additional charge

  • Table tennis

  • Golf course (within 3 km)

    Additional charge

Living Area
  • Sofa

  • Desk

Media & Technology
  • Streaming service (like Netflix)

  • Flat-screen TV

  • Cable channels

  • Satellite channels

  • Radio

  • Telephone

  • TV

Food & Drink
  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Minibar

Internet
WiFi is available in public areas and is free of charge.
Parking
Public parking is possible on site (reservation is needed) and costs Rp 40,000 per day.
  • Valet parking

Reception services
  • Private check-in/check-out

  • Concierge service

  • ATM/cash machine on site

  • Luggage storage

  • Currency exchange

  • Express check-in/check-out

    Additional charge

  • 24-hour front desk

Cleaning services
  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities
  • Fax/photocopying

    Additional charge

  • Business centre

  • Meeting/banquet facilities

    Additional charge

Safety & security
  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • 24-hour security

  • Safety deposit box

General
  • Shuttle service

  • Designated smoking area

  • Air conditioning

  • Non-smoking throughout

  • Wake-up service

  • Heating

  • Car hire

  • Carpeted

  • Lift

  • Ironing facilities

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Room service

Accessibility
  • Emergency cord in bathroom

  • Toilet with grab rails

  • Wheelchair accessible

  • Upper floors accessible by elevator

Wellness
  • Kids' pool

  • Fitness/spa locker rooms

  • Yoga classes

  • Fitness

  • Full body massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Spa lounge/relaxation area

  • Steam room

  • Spa facilities

  • Sun umbrellas

  • Sun loungers or beach chairs

  • Massage

    Additional charge

Languages spoken
  • English

  • Indonesian

  • Malay

  • Chinese

House rules
JW Marriott Hotel Medan takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

12+ years
Extra bed upon request

Rp 440,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Groups
When booking more than 9 rooms, different policies and additional supplements may apply.

Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

Essential Details
Important information for guests staying at this property

Guests must present a valid photo ID and a credit card at the time of check-in. Please be aware that all Special Requests are based on availability and may incur additional fees.

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