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The Westin Surabaya

The Westin Surabaya Review: Everything You Need to Know

The Westin Surabaya Is This the Best Place to Stay in Surabaya (ID)?

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The Westin Surabaya features complimentary bicycles, an outdoor pool, a fitness centre, and a bar in Surabaya. This luxury 5-star establishment provides room service and a business centre. Guests can take advantage of a 24-hour front desk, airport transfers, a kids’ club, and free WiFi available throughout the property.

The hotel will offer visitors air-conditioned accommodations equipped with a wardrobe, an electric kettle, a safety deposit box, a flat-screen television, and a private bathroom with a shower. In the rooms at The Westin Surabaya, guests will find bed linen and towels.

Guests can enjoy a buffet, Full English/Irish, or American breakfast at the hotel. Additionally, the on-site restaurant serves American, Cantonese, and Chinese dishes. There are also options available for those seeking vegetarian, dairy-free, or halal meals.

The Westin Surabaya includes a sun terrace for relaxation.

Pasar Turi Train Station Surabaya is located 11 km from the hotel, while the Sharp Bamboo Monument is also 11 km away. The nearest airport is Juanda International Airport, situated 21 km from The Westin Surabaya.

Couples especially favor the location, giving it a rating of 9.4 for trips designed for two people.

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed

Facilities of The Westin Surabaya
Great facilities! Review score, 9.6

Most popular facilities

  • 3 swimming pools

  • Free WiFi

  • Airport shuttle

  • Family rooms

  • Free parking

  • Non-smoking rooms

  • Fitness centre

  • Tea/coffee maker in all rooms

  • Bar

Bathroom

  • Toilet paper

  • Towels

  • Slippers

  • Private bathroom

  • Toilet

  • Free toiletries

  • Bathrobe

  • Hairdryer

  • Shower

Bedroom

  • Linen

  • Wardrobe or closet

  • Alarm clock

View

  • City view

  • Pool view

  • View

Outdoors

  • Sun terrace

Kitchen

  • Cleaning products

  • Electric kettle

Room Amenities

  • Socket near the bed

  • Clothes rack

Activities

  • Bicycle rental

  • Live music/performance

  • Cooking class

    Additional charge

  • Themed dinner nights

    Additional charge

  • Kids' club

  • Nightclub/DJ

    Additional charge

  • Golf course (within 3 km)

    Additional charge

Media & Technology

  • Flat-screen TV

  • Cable channels

  • Radio

  • Telephone

  • TV

Food & Drink

  • Fruits

    Additional charge

  • Wine/champagne

    Additional charge

  • Kid-friendly buffet

  • Kid meals

    Additional charge

  • Special diet menus (on request)

  • Snack bar

  • Breakfast in the room

  • Bar

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).

  • Valet parking

  • Accessible parking

Reception services

  • Invoice provided

  • Private check-in/check-out

  • Concierge service

  • Luggage storage

  • Express check-in/check-out

  • 24-hour front desk

Entertainment and family services

  • Indoor play area

Cleaning services

  • Daily housekeeping

  • Trouser press

    Additional charge

  • Ironing service

    Additional charge

  • Dry cleaning

    Additional charge

  • Laundry

    Additional charge

Business facilities

  • Fax/photocopying

    Additional charge

  • Business centre

  • Meeting/banquet facilities

    Additional charge

Safety & security

  • Fire extinguishers

  • CCTV outside property

  • CCTV in common areas

  • Smoke alarms

  • Security alarm

  • Key card access

  • Key access

  • 24-hour security

  • Safety deposit box

General

  • Shuttle service

    Additional charge

  • Designated smoking area

  • Air conditioning

  • Allergy-free room

  • Wake-up service

  • Packed lunches

  • Carpeted

  • Soundproof rooms

  • Lift

  • Family rooms

  • Ironing facilities

  • Facilities for disabled guests

  • Airport shuttle

    Additional charge

  • Non-smoking rooms

  • Iron

  • Wake up service/Alarm clock

  • Room service

Accessibility

  • Emergency cord in bathroom

  • Toilet with grab rails

  • Wheelchair accessible

  • Upper floors accessible by elevator

3 swimming pools
Pool 1 – outdoorFree!

  • Open all year

  • Adult only

  • Pool/beach towels

  • Pool bar

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 2 – outdoorFree!

  • Open all year

  • Adult only

  • Pool/beach towels

  • Pool bar

  • Sun loungers or beach chairs

  • Sun umbrellas

Pool 3 – outdoor (kids)Free!

  • Open all year

  • Suitable for kids

  • Pool/beach towels

  • Pool bar

  • Sun loungers or beach chairs

  • Sun umbrellas

Wellness

  • Kids' pool

  • Personal trainer

  • Yoga classes

  • Fitness

  • Massage chair

  • Full body massage

  • Hand massage

  • Head massage

  • Couples massage

  • Foot massage

  • Neck massage

  • Back massage

  • Spa/wellness packages

  • Foot bath

  • Spa lounge/relaxation area

  • Spa facilities

  • Sun loungers or beach chairs

  • Massage

    Additional charge

  • Spa and wellness centre

    Additional charge

  • Fitness centre

Languages spoken

  • English

  • Indonesian

  • Chinese

House rules
The Westin Surabaya takes special requests – add in the next step!

Check-in
From 15:00

Check-out
Until 12:00

Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 – 2 years
Extra bed upon request

Rp 847,000 per child, per night

Cot upon request

Free

3+ years
Extra bed upon request

Rp 847,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in

Pets
Pets are not allowed.

Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

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